SHIPPING & RETURNS POLICY

SHIPPING

  • Free First Class Shipping On Continental US Orders Over $99 USD

  • We Ship To All U.S. States Including Alaska, Hawaii, And Puerto Rico

  • We Also Ship To Canada And The UK

  • International Customers Are Responsible For Duties, Taxes, And Fees

  • For Other Countries, Email Us At geewestla@gmail.com

  • Packages Are Shipped Discreetly In Unmarked Boxes

  • Orders Placed After 4PM PST On Business Days Ship The Next Business Day

  • Shipping Times Are Estimates. While USPS Priority Mail Is Commonly Delivered In 1–3 Days, It Is Not Guaranteed. Delays Can Happen, And We Are Not Responsible For Carrier Delays.

RETURNS & REPLACEMENT

  • Legal Disclaimer: Cannabis-Use Items Cannot Be Returned If Used. Please Contact Us Before Use If There Are Any Concerns.

  • Broken Or Damaged Items: Email Us With Your Order Number And Clear Photos. Replacements Will Be Sent Free Of Charge.

  • Legal Note: Please Dispose Of Broken Glass Responsibly. GeeWest Glass Is Not Liable For Any Harm Caused.

  • Missing Items: Double-Check All Packaging. If Something’s Missing, Email Us With Your Order Number And A Description.

  • Package Marked As Delivered But Not Received: You Must File A Claim With USPS And Report Stolen Mail.
    We Cannot Offer Refunds Or Replacements For Packages Marked As Delivered By The Carrier. However, We’re Happy To Help You File A Claim Or Reach Out To USPS.

  • Signature Confirmation: Available Upon Request. Email geewestla@gmail.com Before Your Order Ships.

  • Incorrect Items: Email A Photo Of What You Received Along With Your Order Number, And We’ll Make It Right.

  • Glass Variations: Dimensions May Vary Slightly. Minor Aesthetic Imperfections Are Within Acceptable Standards.